Port numbers and general settings - Kayako eSupport Help Desk Software

10 Sep 2010

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	Port numbers and general settings

Article We have standardized on certain ports and settings. Below is a summary:
Basic SMTP services run across port 25, there are certain times when port 587 may be made available to a client
Pop3 service is on port 110
Imap is on port 143

We do not currently use SSL versions of the above technologies.

All clients can get to a webmail interface by typing in a browser http://mail.ReplaceThisPartWithYourDomainName.com. For example: http://mail.chinookwebs.com would take us to the correct logon page for chinookwebs mailboxes. So in essence it is composed of "mail" + "." +"domain name" + "domain extension". Here are some more examples:
http://mail.chinookwebs.ca
http://mail.chinookcomputers.net

All of our email systems also come with the ability to do self administration. A direct link to the self administration logon was provided in your welcome letter or you may find it after logging onto the customer centre. If in doubt send us an email and we will send you the link.

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04 Dec 2009 9:58 AM