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Knowledgebase : Email

Hello, and welcome to the Iphone email set-up guide! Hopefully this should be easy to understand and use. If you have any feedback or questions do not hesitate to contact us at support@chinookwebs.com Please match the instructions below with the corresp...
We are often asked about sending out email through our servers and the primary reason is that people want their email address to reflect their domain names. Our normal hosting packages include pop3 or imap inbound email. We do offer outbound (smtp) at an...
If you experience a problem such as: Quite often, when someone sends me a large file it hangs up in the server stopping any other incoming mail and does not show up in my Outlook inbox. Below are some of the possibilities: 1. The email was download...
From time to time, clients that rely heavily on email to conduct business will find that our mail servers have rejected email from a legitimate source. 99% of the time when we investigate these occurences the rejection is caused by a technical issue outsi...
We have standardized on certain ports and settings. Below is a summary: Basic SMTP services run across port 25, there are certain times when port 587 may be made available to a client Pop3 service is on port 110 Imap is on port 143 We do not current...
We discovered that sending pdf files to a gmail account using default outlook express settings can cause a problem when trying to view the pdf using gmail. Gmail may suggest that the file is corrupt or has an error. This is actually to do with a setting ...
If you hear a technical person refer to a false positive what that means is that an email has been marked as spam when it is really not. This situation tends to occur due to changes in spam filtering efforts (trying to please our customers). Please always...